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About The Company

TRAVEL SERVICES AND SOLUTIONS

RESERVATIONS AND TICKETING FOR INTERNATIONAL AND DOMESTIC AIR TRAVEL

Our experienced Travel Consultants provide the most effective itineraries and creative ways of reducing ticket cost to drive savings for our clients.

RESERVATIONS OF HOTEL, CAR, RAIL, CRUISE, TRAVEL INSURANCE

We provide a one-stop-shop travel service. We partner with a wide network of travel suppliers for both local and international non-air travel requirements.

CLIENT AND TRAVELLER PROFILE MANAGEMENT

Our web-based profile management system provides the traveller the option to maintain his own profile database. This information is transferred into the passenger’s reservations record for more efficient handling of his bookings.

VISA, PASSPORT AND IMMIGRATION DOCUMENTS ASSISTANCE

Our company provides advisory on all necessary passport and visa requirements and assistance in obtaining such documentation. Passport and visa expiration are retained within the profile database and travellers are advised of pending expiration.

MARINE, OFFSHORE, ENERGY AND WORKFORCE TRAVEL SECTOR

We are capable of managing the complex and dynamic travel requirements of this niche market. We provide marine, offshore and OCW airfares.

LOCAL AND FOREIGN TOUR PACKAGES

We customize leisure programs for clients, both for local and foreign destinations.

CLIENT MANAGEMENT INFORMATION AND “EXCEPTION” REPORTING

Key client data are collated and made available to the corporate account in a wide range of reporting scenarios. These enable clients to study their travel patterns and forecast their travel budgets and expenditures more accurately. They also help identify opportunities for cost savings.

SUPPLIER NEGOTIATIONS

We review areas where opportunities exist for supplier negotiation. We provide detailed expenditure analysis that aids the client in negotiating with the supplier and may assist directly in such negotiations when requested.

PROGRAM MANAGEMENT

We assign an Account Manager to oversee the client’s program, provide advisory on matters pertaining to the services, including best practices and savings opportunities as may be applicable.

TRAVEL ALERTS AND ADVISORIES

Critical developments worldwide that impact on travel are made available through, a global security services provider. In concise email format, with relevant URL links, these are sent as events unfold and summarized daily in news bulletin.

AIRPORT ASSISTANCE

Company representatives assist clients during departure and upon arrival at the airport terminals as required. Access is confined to areas as permitted by airport authorities.

24 HOUR ASSISTANCE

Calls made outside of normal operating hours are directed to the Emergency Assist line. We have an in-house After-Office Hours team available 24/7 to cater to new bookings, changes, cancellations or any other travel – related requirement needing assistance.

BUSINESS CONTINUITY PLAN

In agreement with the client and its relevant partners and providers, we develop and maintain disaster recovery plans for reservation, addressing natural disasters, technology, information and transactional retrieval.

CUSTOMER SURVEYS AND REGULAR PERFORMANCE REVIEW

Surveys are randomly conducted to determine needs for improvement on quality of service. Results of survey are thoroughly reviewed and discuss during performance meetings.

MEETINGS, GROUPS AND EVENTS (MGE)

We provide expertise and resources in the management of MGE which encompass:
  • Itinerary or tour program planning
  • Ocular inspection with client
  • Airfare and hotel negotiation
  • Sourcing of venue
  • On-site event management
Our range of clients whose MGE requirements we manage include:
  • Insurance companies
  • Pharmaceutical companies
  • Direct Selling companies
  • Banking companies
  • Telecommunications companies
  • Consumer industry companies

The Team

To fully complement the growing requirements of its clients and as part of its critical business strategy, Marsman Drysdale Travel Inc. partnered with international travel networks. In 2006, we became the exclusive Philippine partner of the global Hogg Robinson Group (HRG). HRG is represented by either wholly-owned corporate travel operations or country partners in major cities worldwide. Other affiliations of MDTI include: Regulatory agencies such as the International Air and Transport Association and the Department of Tourism, Local trade associations, Strategic partners like international and domestic carriers, local and international hotel chains, transportation providers and tour operators.

  • Outbound

    Our Outbound Division manages the business travel requirements of leading multinational corporations. Services include international and domestic ticketing, hotels, visa and passport procurement. We also have a team of experts who handle the meetings, groups and incentive requirements of our clients. As a corporate travel management company, we help our clients manage their overall travel program. We work with them to simplify their travel process as well as deliver savings on their travel expenditure.
  • HRG

    Hogg Robinson Group (HRG), is an international corporate services provider with specialization and focus on travel, expense and data management using HRG’s technology solutions. Founded in 1845, the organization began as an insurance firm in London. By 1945, HRG established its first travel office and in 1990, corporate travel management became its core business. Today, HRG provides a wide range of products and services through its team of more than 12,000 in over 120 locations worldwide. It has wholly owned corporate travel operation in 25 key driver markets across Europe, North America and the Asia Pacific, while extending its scope by way of business partnerships across an international network. In the Philippines, Marsman Drysdale Travel Inc. has been its Philippine partner since 2006.
  • Inbound

    Our Inbound Division is a ground operator for leading wholesalers in Europe and in parts of Asia. We package and operate a wide range of tour products and services that suit individuals or groups visiting the country. The division also caters to incentive meeting requirements of our corporate clients. Our tour programs can bring you to the most extraordinary destinations that highlight the country’s remarkable natural, historical and cultural treasures.

Awards

With over 30 years in the industry, Marsman Drysdale Travel Inc. has received numerous recognitions for its exceptional services both locally and internationally. We have been recognized as the Best Tour Operator Philippines (1995), a Hall of Famer in the Kalakbay Awards and a recipient of the prestigious TTG (Travel Trade Gazette) Asia awards for Best Travel Agency in the Philippines (2000 and 2013).

Our most recent award as the Best Travel Agency in the Philippines in the 24th Annual TTG Travel Awards 2013 is Asia-Pacific’s most prestigious annual travel industry award which recognizes the best organizations and individuals in the industry for their achievements and contributions. The Travel Agency and Travel Supplier awards are determined by votes cast by TTG Travel Trade Publishing readers who are mostly industry professionals across the Asia-Pacific.

2017
  • Korean Air Prestige Class Award for Outstanding Sales Performance
  • All Nippon Airways Top Producer Award
  • Cathy Pacific Top Producer
  • China Eastern Airlines Outstanding and Valuable Support
  • Air China Airlines Top Agent
  • Travelport Top Producing Agent
  • Qantas Top Producer Award
  • Royal Brunei Airlines Top Agent Award
  • Philippine Airline Domestic Ticketing Program Silver Award
  • Philippine Airline Passenger Sales Silver Award
  • Korean Air First Class Award for Outstanding Sales Performance
  • Pacific Cross Top 10 Producer
  • Hahn Air Top Selling Agencies
  • Delta Airlines Outstanding Travel Agency Sales
2016
  • China Southern Airlines Award Exemplary Sales Performance and Valuable Support
  • Korean Air Prestige Class Award for the Outstanding Sales
  • Performance
  • Delta Airlines Outstanding Travel Agency Sales
  • Coco Beach Island & Resorts Award
  • Singapore Airlines Top Agents Awards
  • Air China Top 2 Producer
  • Puerto Galera Top Performance Award
  • Air Canada Outstanding Sales Award
  • Philippine Airline Gold PAL Award
2015
  • Royal Caribbean Outstanding Sales Contributor
  • Korean Airlines Prestige Class Award For Outstanding Sales Performance
  • Air Canada Outstanding Sales Performance
  • China Eastern Airlines Top Producer
  • Travelport Top Producing Agents Award
  • Hahn Air Top 3 Selling Agency in the Philippines
  • Chroma Hospitality, Inc. Awardee
  • Waterfront Pavilion Hotel & Casino Manila Awardee
2014
  • Singapore Airlines Top Agent
  • United Airlines Outstanding Business Partner – Transpacific and Micronesia
  • Delta Airlines Outstanding Travel Agency Sales U.S.A
  • Qantas Airlines Outstanding Sales Performance
  • KLM Royal Dutch Airlines Silver Award
  • Korean Airlines Prestige Class Award For Outstanding Sales Performance
  • Cathay Pacific Top Producer
  • China Eastern Plaque Of Appreciation For Outstanding Sales
  • Air Canada Plaque Of Appreciation For Outstanding Sales
  • Cebu Pacific Outstanding Sales Performance on Domestic Route
  • All Nippon Top Producer Award Sales Performance
  • Travelport Top Producing Agent
  • Finnair Top Producer
  • AIG Elite Club
  • Suncruises Awardee

About Us

Marsman Drysdale Travel Inc. (MARSMAN DRYSDALE TRAVEL INC. ) is one of the companies under the Marsman-Drysdale Group and is the leading travel and tour company in the Philippines.

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Contact Us

  19th Floor Robinsons Summit Center, 6783 Ayala Avenue Makati City, Philippines
  +63 2 887-0000
  inquiry@ph.hrgworldwide.com

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