Date: 27 July 2020
Please refer to airline flight operations update below.
Affected passengers may email your Marsman Travel Consultant for clarification and assistance.
Our standard operating hours starts from 8:30AM until 5:00PM daily. For emergency support, after office hours and weekends, you may reach us through our hotline, +63917 896 4891 (Globe), available from 5:00PM to 2:00AM (next day).
Marsman Drysdale Travel Inc.
To increase capacity for arrival processing in Manila and to avoid possible changes to your original flight, Philippine Airlines is pleased to inform passengers that the airline has partnered with the Philippine Inter-Agency Task Force on Emerging Infectious Diseases (IATF-EID) to set-up a One-Stop-Shop in Manila at the Ninoy Aquino International Airport (NAIA) Terminal 2. The One-Stop-Shop facility allows passengers to have a smooth arrival experience and to undergo mandatory quarantine protocols set by IATF-EID and other governing authorities.
PAL encourages passengers to be guided on these new procedures upon arrival in Manila. Passengers must complete the registration process as early as 3 days before flight departure.
All arriving passengers are required to have a mandatory RT-PCR test upon arrival in Manila and to stay in a hotel accredited by Philippine health and tourism authorities while waiting for the test results. The costs of the RT-PCR test (worth Php4,500, payable in cash or card/in PHP or USD) and the hotel stay for Returning Overseas Filipinos (ROFs), foreign nationals, and other non-OFW passengers must be shouldered by the traveler. The RT-PCR test, hotel stay, and transfers for Overseas Filipino Workers (OFWs) and their dependents traveling with them remain to be free of charge . This is arranged and is shouldered by the Overseas Workers Welfare Administration (OWWA) and respective Local Manning Agencies of Seafarers.
For an easy step-by-step guide on the arrival and quarantine procedures in Manila, visit https://www.philippineairlines.com/en/ph/home/covid-19/arrivingintheph
General Arrival Rules:
1. Who are eligible to travel to the Philippine?
– Filipino citizens
– Spouses and children of Filipino citizens
– Diplomats and foreign officials accredited to the Philippines
– Effective August 01, 2020, non-Filipino/foreign nationals with Section 13 series visa (Sec. 13; Sec. 13(a); Sec. 13(b); Sec. 13(c); Sec. 13(d); Sec. 13(e); Sec. 13(g)), RA 7919 visa, EO 324 visa, or Native-born visa, and must meet the four conditions of the IATF-EID: (1) Must have a valid and existing visa at the time of entry, no new entry visa application shall be accepted; (2) With pre-booked accredited quarantine facility; (3) With pre-booked COVID-19 testing provider; (4) Subject to the maximum capacity of inbound passengers as set by the National Task Force for COVID-19. Passengers must bring their passports and other documents to prove their eligibility for travel.
2. What are the general requirements upon arrival in the Philippines?
All international passengers arriving in the Philippines must take a mandatory RT-PCR test upon arrival. They must stay in a room in a hotel accredited by Tourism and Health Agencies until the RT-PCR test result is released. Travelers whose test results are negative will be allowed to move out or carry on to their connecting flight/s and undergo a 14-day quarantine at home or at a local facility.
3. Do I need to pre-register before my flight?
All passengers are encouraged to register and fill out the electronic Case Investigation Form (e-CIF) to secure their own QR Code prior to their scheduled arrival in NAIA. Here’s how:
a. For OFWs, or families traveling together with at least one OFW: https://e-cif.redcross.org.ph/ ; For non-OFWs: https://bit.ly/3ffoAIK
b. Save the e-mail and QR Code on your mobile device (by taking a screenshot or by printing out a copy)
Land-based OFWs must also register to the OFW Assistance Information System (OASIS):
Testing and Quarantine Procedures:
1. Are hotel reservations required prior to my flight?
Except for OFWs and Seafarers, all passengers are required to hold a confirmed / paid hotel booking before checking in their flight. Please refer to the succeeding attachments for the list of hotels which have been inspected and accredited by the Philippines’ Department of Health, Bureau of Quarantine, and the Department of Tourism.
2. Who will shoulder the costs for testing and hotel fees?
The test and hotel fees will be shouldered by the traveler in Manila. For land-based Overseas Filipino Workers (OFWs), the testing and quarantine stay shall be handled and shouldered by the Overseas Workers Welfare Administration. For sea-based OFWs, the testing and quarantine stay shall be handled and shouldered by the Maritime Industry Authority or by their local manning agency.
3. I am a returning OFW. Who can I contact for assistance?
OFWs are requested to approach the Overseas Workers Welfare Association (OWWA) counter, while Seafarers are requested to approach the Marina counter at the arrival area in NAIA T2. They will also assist OFWs and Seafarers in arranging their quarantine hotel assignment. OFWs are also requested to fill-out the OFW Assistance Information System (OASIS) by logging on to http://oasis.owwa.gov.ph before their flight. OASIS is an online form hosted by the Department of Labor and Employment (DOLE) and is intended to facilitate government service for Overseas Filipino Workers. For Land-Based OFWs, they may use the OWWA Uwian Na portal (http://uwianna.owwa.gov.ph/) for further transportation needs after their final point of arrival.
4. How long should I wait in the accredited hotel before my test results
The test results may be released in 48 hours for non-OFWs and 3-5 days for OFWs, however, the timings are not definite and may be shortened or extended. In case you have onward connecting flights and are required to extend your stay, please call +632 8855-8888 and let us know as soon as possible so we can help you in rebooking your connecting flights (subject to terms and conditions). Any additional hotel fees due to required extensions must be shouldered by the traveler (except for Overseas Filipino Workers, where hotel and test fees will be shouldered by your governing agency).
5. Will there be transportation provided to and from the hotel?
For non-OFWs, passengers must arrange their transportation to the hotel. Arrangement for vans, shuttles, and taxis are available upon their arrival. For OFWs, they shall be transferred through buses or vans by OWWA or their LMAs, respectively.
6. What will happen if the test results come out as positive?
Travelers whose test results are positive will be transferred to a designated hospital for further medical management.
Philippine Airlines is mounting a flight from Manila to Laoag on July 27, 2020.
The flight, PR 2196, is scheduled to depart Manila at 11:50 AM on Monday and arrive in Laoag International Airport at 1:00 PM.
Passengers need to bring the following necessary document to comply with local government unit (LGU) requirements:
> Medical Certificate issued by City/Municipal Health Officer or
Department of Health (DOH)-accredited hospitals to include information if
a) not a contact, suspect, or probable for COVID-19 case, or
b) a former COVID-19 patient
Note: Passengers who are former COVID-19 patients must have two consecutive negative RT-PCR tests and present a valid copy of the negative RT- PCR result and Quarantine Certificate issued by DOH-Bureau of Quarantine.
On the same day, PAL will also operate a Laoag- Manila service (PR 2197) departing Laoag at 1:50 PM and arriving Manila at 3:00 PM, for convenient same-day connections to PAL’s PR100 flight to Honolulu that departs Manila at 5:30 PM.
From July 26, all passengers flying from Philippine are required to follow the below regulations:
1. Taiwanese nationals and foreigners hold ARC or
residents/workers/students/diplomats are required to do the COVID-19 test
at TPE airport. Passengers with symptoms will be under quarantine at a
designated place. Passengers without symptoms will be undergoing 14-day
2. Foreigners who do not have resident status are required to provide the certificate of a negative COVID-19 RT-PCR test result issued within three days of boarding to transfer or enter Taiwan. They must undergo a 14-day home quarantine period upon entry into the country.
Effective 24 July 2020, all passengers travelling into Malaysia are required to undergo 14-day mandatory quarantine at dedicated quarantine centres upon arrival at Kuala Lumpur International Airport (KLIA) and bear the cost for quarantine as determined by the Malaysian Ministry of Health. The 14-day quarantine requirement upon arrival at KLIA is also applicable for passengers with domestic connection to Peninsular Malaysia.
Meanwhile, transit passengers to Sabah, Sarawak and Labuan must undergo a COVID-19 testing at the International Entrance before their flights.
The Government of Malaysia NO longer require passengers (Including Malaysian) to undergo COVID-19 test three (3) days before their flight to Malaysia. However, they are subject to COVID-19 screening test upon arrival. The costs for the test will be borne by the passengers, as determined by the Malaysian Ministry of Health.
Other requirements that are in place following the latest ruling:
A. Before Arrival –all passengers travelling to Malaysia starting 24 July 2020 must:
1. Complete and sign a Letter of Undertaking and Indemnity for Person Undersurveillance (LoU). All passengers may download the necessary documents and complete the LoU through the following links:
– Ministry of Foreign Affairs: www.kln.gov.my
– National Disaster Management Agency: www.nadma.gov.my
– Immigration Department of Malaysia: www.imi.gov.my
– Ministry of Health Malaysia: www.moh.gov.my
– Ministry of Transport Malaysia: www.mot.gov.my
– Ministry of Tourism, Arts and Culture: www.motac.gov.my
2. Obtain a Letter of Approval from an accredited Malaysian Missions Abroad
– The entry requirement is in compliance with the terms set by The Malaysian Immigration Department or government agencies. Each applicant must submit the relevant documents along with the completed LoU to an accredited Malaysian Missions at least three days before departure date.
– The email address of the Malaysian Consulate abroad can be found at https://www.kln.gov.my/web/guest/malaysianmission . The Malaysian Missions will issue Travel Notice (email submission), subject to approval.
3. Submission of the Travel Notice during the check-in process and the
Malaysian Immigration Department
– A letter of approval from the Malaysian Missions must be presented during the check-in process. Failure to submit the document for foreign travellers may result in being denied boarding. However, Malaysian who are unable to submit the LoU prior departure, will still be allowed for boarding however required to complete the LoU upon arrival in Malaysia.
– Malaysians and foreigners returning to Malaysia are required to download the MySejahtera application on their phones. The app is developed by the Government of Malaysia specially for Malaysians and Non-Malaysians returning or visiting Malaysia starting from departure, upon arrival and during the 14-day quarantine. It is based on the standard operating procedures developed by the Malaysian government to manage the COVID-19 pandemic. The app may be downloaded via https://mysejahtera.malaysia.gov.my
B. Upon Arrival
–the Person Under Surveillance (PUS) will undergo the following process:
1. Health screening upon arrival will be conducted by the health authorities from Ministry of Health Malaysia (MOH)
– Health screening will be conducted and any symptomatic passengers will be referred to designated hospitals for further treatment.
– The sampling process for the COVID-19 test will take place at the arrival hall, or at the quarantine station. The cost for COVID-19 test is as determined by MOH.
– Health Assessment Tool (HAT) will be provided for the purpose of self-monitoring of PUS throughout the quarantine period.
– The Management Committee from the National Disaster Management Agency (NADMA) and the Malaysia Civil Defence Force (APM) will coordinate the reception of PUS and logistics management at KLIA1, KLIA2 or any other entry points via air, sea and land all over Malaysia.
– The PUS must present the LoU to the officer on duty.
– The Management Committee will manage logistics arrangement for PUS to the designated quarantine centres.
– PUS is not allowed to pick the quarantine centres.
3. Immigration, Customs and logistics reception to the Hotel
– PUS will go through the usual entry procedures through Immigration and Customs Officers.
– The government will arrange transportation to designated quarantine centres.
– For foreigners who fail to submit LoU upon arrival, the Immigration has the right to order a Not-To-Land (NTL) directive.
Family members are advised by the government not to turn up at the airport as the passengers will be sent straight to the quarantine centres. Passengers may contact the National Disaster Management Agency at +603-8064 2400 or email@example.com / firstname.lastname@example.org for any enquiries.
Please see below the flight schedule of Emirates this August:
Please refer to the image below for the active flights at Ninoy Aquino International Airport Terminals: