Date: 24 July 2020
Please refer to airline flight operations update below.
Affected passengers may email your Marsman Travel Consultant for clarification and assistance.
Our standard operating hours starts from 8:30AM until 5:00PM daily. For emergency support, after office hours and weekends, you may reach us through our hotline, +63917 896 4891 (Globe), available from 5:00PM to 2:00AM (next day).
Marsman Drysdale Travel Inc.
The following PAL flights will be re-routed to land in CEBU (Mactan Cebu International Airport – CEB) instead of in Manila, because of quarantine processing limitations at Manila airport. The rerouting to CEBU is necessary to avoid a full cancellation of your flight.
PR 105 departing San Francisco (SFO) on July 29
— will operate as PR 5105 (San Francisco- Cebu), departing SFO at 11:55 PM, and arriving in CEB at 5:00 AM two days after (July 31 respectively).
PR 103 departing Los Angeles (LAX) on July 24 and 26
— will operate as PR 5103 (Los Angeles- Cebu), departing LAX at 11:55 PM, and arriving in CEB at 5:00 AM two days after (July 26 and 28 respectively).
PR 111 departing Guam (GUM) on July 26
— will operate as PR 5111 (Guam- Cebu), departing GUM at 6:45 AM, and arriving in CEB at 8:45 AM.
PR 427 departing Tokyo Narita (NRT) on July 24, 28 and 31
— will operate as PR 5427 (Narita- Cebu), departing NRT at 2:10 PM, and arriving in CEB at 6:10 PM.
PR 411 departing Osaka Kansai (KIX) on July 24, 28 and 31
— will operate as PR 5411 (Osaka- Cebu), departing KIX at 4:10 PM, and arriving in CEB at 7:30 PM.
PR 437 departing Nagoya (NGO) on July 25 and 29
— will operate as PR 5437 (Nagoya- Cebu), departing NGO at 2:00 PM, and arriving in CEB at 5:25 PM.
PR 425 departing Fukuoka (FUK) on July 26
— will operate as PR 5425 (Fukuoka- Cebu), departing FUK at 4:30 PM, and arriving in CEB at 7:50 PM.
PR 301 departing Hong Kong (HKG) on July 24 and 31
— will operate as PR 5301 (Hong Kong- Cebu), departing HKG at 11:10 AM, and arriving in CEB at 2:00 PM.
PR 508 departing Singapore (SIN) on July 29
— will operate as PR 5508 (Singapore- Cebu), departing SIN at 2:15 PM, and arriving in CEB at 6:35 PM.
PR 891 departing Taipei (TPE) on July 26
— will operate as PR 5891 (Taipei- Cebu), departing TPE at 9:30 AM, and arriving in CEB at 12:00 PM (noon).
ATTENTION – ALL MANILA-BOUND PASSENGERS (WHAT TO EXPECT):
You will undergo the required COVID testing in Cebu rather than in Manila, and quarantine at a Cebu hotel accredited by the Philippine health and tourism authorities. Once you receive a negative test result (usually within 24 to 48 hours of the test), PAL will fly you from Cebu to Manila at no extra charge. Please note that the cost for the COVID tests and the quarantine hotel will be borne by the traveler, whether the tests and quarantine take place in Cebu or Manila (except that, for Overseas Filipino Workers – OFWs, the government will shoulder the cost of tests and accommodation).
BOOK YOUR HOTEL IN ADVANCE:
Please book your Cebu hotel accommodation prior to your departure. You may choose from this list of accredited hotels. For the updated list, please click on this link . PAL suggests that you book your hotel for at least two (2) nights, in line with the expected 24 to 48 hours processing time to receive the COVID test results. Please show a copy of your hotel reservation as you check in for your PAL flight to the Philippines.
CEBU AIRPORT & PROVINCE ON GCQ STATUS:
Mactan Island, the site of Mactan Cebu airport, is presently under a more relaxed GCQ or General Community Quarantine status. This includes the many hotels on Mactan Island that have been accredited by the Department of Health (DOH). Mandaue City and most of the Province of Cebu are likewise under GCQ or the even more relaxed Modified GCQ status.
Only Cebu City proper has been classified under the stricter ECQ or Enhanced Community Quarantine status until July 15. “Cebu City” refers only to the specific urban area within the central city limits, and does not include the other cities and municipalities of Metro Cebu (such as Mandaue, Danao, LapuLapu, Cordova, Carcar, etc.) that are classified as GCQ or MGCQ.
In response to COVID-19, the Hong Kong SAR government has recently
announced new, additional entry requirements for passengers travelling to
Hong Kong. Starting from 25 July 2020, customers be travelling from, or
have travelled from the following countries within the last 14 days, will
be required to present additional documents to be permitted to enter Hong
– The Philippines
– South Africa
Additional Entry Documents:
1. A letter of certificate in English or Chinese issued by a laboratory or healthcare institution (“the laboratory”) bearing the name and identity card or passport number of the passenger (template) showing:
–the passenger underwent a nucleic acid test for COVID-19 with sample taken from the passenger within 72 hours before the scheduled time of departure of the flight bringing them to Hong Kong
–the test conducted on the sample is a nucleic acid test for COVID-19
–the result of the nucleic acid test was tested negative for COVID-19
2. The original test report issued by the laboratory bearing the name and identity card or passport number of the passenger.
3. A letter in English or Chinese issued by the relevant authority of the local government certifying the laboratory is recognised or approved by the government (template) .
4. Confirmation in English or Chinese of room reservation in a hotel in Hong Kong for not less than 14 days starting on the day of the arrival in Hong Kong.
To ensure all our passengers meet these requirements, Cathay Pacific will
be asking the passengers the following at check-in:
1. To sign a legal declaration detailing their travel history over the past 14 days. We will ask them specifically if they have visited Bangladesh India, Indonesia, Nepal, Pakistan, The Philippines or South Africa. If the answer is ‘yes’, they will be required to show us the documentation mentioned above.
2. To demonstrate to us that they have completed the Hong Kong Department of Health online health declaration form by showing us the resulting QR code. This can be in a printed or digital format. More information on this form can be found here .
If passengers are unable to meet these requirements, Cathay Pacific will not be able to accept them for travel.
ENTRY RESTRICTION EXEMPTIONS:
The following passengers are exempt from the aforementioned entry restrictions:
Passengers transiting in Hong Kong
> Passengers falling within the categories listed on Hong Kong Government’s website, who are also being exempted from compulsory quarantine, if they are:
–travelling from the Mainland, Macao, Taiwan (please view the list here ) or
–travelling from other countries (please view the list here )
Clark Hotel Pre-booking for Non-OFWs
Clark International Airport recognizes the difficulties of booking adhoc
prices and on the spot availabilities. On this note, below measures are
– All Non OFWs shall be required to book their Quarantine Hotels prior to arrival in Clark.
– Only the hotels listed in the link are allowed for pre-booking. Note that Angeles City hotels are not included in the list.
– The Hotel Voucher must be presented during Check-in period at the Origin Airport.
– All bookings shall be made including airport to hotel transfers.
– Pre-booking starts on July 22, 2020
Please be guided that the DOT One Stop Shop counter will no longer allow on the spot bookings and fully implement the required Hotel Booking Voucher starting August 16, 2020.
EMIRATES COVERS CUSTOMERS FROM COVID-19 EXPENSES, IN INDUSTRY-LEADING INITIATIVE TO BOOST TRAVEL CONFIDENCE: World’s first airline to offer its passengers free cover for COVID-19 medical expenses and quarantine costs, in an unique assurance when they fly to any destination, in any class of travel
Dubai, UAE, 23 July 2020 – Emirates customers can travel with confidence, as the airline will cover medical expenses of up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days, should they be diagnosed with COVID-19 during their travel, while they are away from home. This cover is provided by the airline, free of cost to its customers.
HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive said: “Under the directive of His Highness Sheikh Mohammed, UAE Vice President and Prime Minister and Ruler of Dubai, Emirates is proud to lead the way in boosting confidence for international travel. We know people are yearning to fly as borders around the world gradually re-open, but they are seeking flexibility and assurances should something unforeseen happen during their travel.”
He added: “Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection, and we have also revamped our booking policies to offer flexibility. We are now taking it to the next level, by being the first in the industry to offer our customers free global cover for COVID-19 medical expenses and quarantine costs should they incur these costs during their travel. It is an investment on our part, but we are putting our customers first, and we believe they will welcome this initiative.”
First airline in the world to offer free, global cover for COVID-19 related costs
This cover for COVID-19 related medical expenses and quarantine costs is offered by Emirates free of cost to its customers regardless of class of travel or destination. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020). It is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.
Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates. Any impacted customer who has been diagnosed with COVID-19 during their travel simply has to contact a dedicated hotline to avail of assistance and cover. The hotline number, and details of what COVID-19 related expenses are covered, is available on www.emirates.com/COVID19assistance .
Flexibility and assurance
With the gradual re-opening of borders over the summer, Emirates has revised its booking policies to offer customers more flexibility and confidence to plan their travel. Customers whose travel plans are disrupted by COVID-19 related flight or travel restrictions, can simply hold on to their ticket which will be valid for 24 months and rebook to fly at a later time, or request refunds via an online form on Emirates’ website or via their travel booking agent.
Emirates currently serves over 60 destinations in its network, facilitating travel between the Americas, Europe, Africa, the Middle East and the Asia Pacific through a convenient connection in Dubai for customers across the world.
Dubai is open: Customers from Emirates’ network can now to travel to Dubai as the city has re-opened for business and leisure visitors with new air travel protocols that safeguard the health and safety of visitors and communities. For more information on entry requirements for international visitors to Dubai, visit: www.emirates.com/flytoDubai
Health and safety first: Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit: www.emirates.com/yoursafety
Travel restrictions: Our trade partners and customers are reminded that travel restrictions remain in place, and travellers will only be accepted on flights if they comply with the eligibility and entry criteria requirements of their destination countries. Visit: www.emirates.com/travelrestrictions
Dubai residents can check the latest travel requirements at: www.emirates.com/returntoDubai
As of 02 August 2020, Turkish Airlines frequency forManila to Istanbul and Istanbul to Manila flights will be four times weekly every Tuesday, Wednesday, Friday, and Sunday until the end of August. As airline updates its flight plan, check this page for new trips.
Turkish Airlines advises passengers to review the flight restrictions applied by countries passengers are traveling to. Please review the travel news page provided by IATA for details. Please check the country-specific entry requirements of the destination you are planning to travel to and review the passport, visa and health travel document requirements page .
British Airways reassures passengers that the airline is ready for safe and
secure air travel. The airline introduced new protective measures on the
ground and in the air, so that passengers can book with confidence and fly
with added peace of mind.
Please click on below links for more information:
– Preparing for travel
– At the airport
– On board
– Ready to book
– Arriving at the UK
– London Heathrow Airport
– UK Transit Guidelines
– BA First Lounge
– Country Restrictions
– Coronavirus UK Health Guidance
– Coronavirus BA Latest Information
– BA Clean Air in The Sky
SOUTH AFRICAN AIRWAYS
SAA SUSPENDS INTERNATIONAL, REGIONAL AND DOMESTIC OPERATIONS
South African Airways (SAA) advises all customers that due to the COVID-19,
in response to a government travel ban aimed at stopping the transmission
of the Coronavirus (Covid-19) that all:
– All international flights up to and including 31 August 2020 will be suspended. International flights and bookings from 1 September 2020 onwards will remain in place for now.
– Domestic and Regional flights will be suspended up to and including 15 August 2020. Domestic and regional flights and bookings from 16 August 2020 onwards will remain in place for now. Existing code share relationship with Mango is still in place and maintained.
Due to the COVID-19 Pandemic, Air Niugini regular flights to and from Port Moresby are suspended until September 30. However, we have tentative special flights (subject to Government approval) on the following schedule below:
August 16, 2020
PX010 || POM-MNL || 16:50-20:10HRS
PX011 || MNL-POM || 21:25-05:00HRS
September 13, 2020
PX010 || POM-MNL || 16:50-20:10HRS
PX011 || MNL-POM || 21:25-05:00HRS
Please refer to the attachments regarding the Travel Restrictions for all
travelers bound to Papua New Guinea (PNG):
1. Pandemic Notice No. 1 Covid-19 Test Requirement
2. Pandemic Direction – Approval Process for Incoming Self-Funded International Passengers (dated 16 July 2020)
3. National Pandemic Act 2020 No.2 International Travel Measures (effective 15 July 2020)
4. National Pandemic Act 2020 No.7 Covid-19 Testing Measures (effective 15 July 2020)
5. APTF (Air Passenger Travel Form)
REMINDERS: Travel Restrictions for Papua New Guinea
For all incoming travelers to PNG, all must have the following documents in
hand before travelling as these documents will need to be presented at the
time of check in or will be denied boarding:
1. SOE Controller Approval (request for approval to be sent to; email@example.com )
2. Proof of 14-day quarantine in POM (for all International travelers that have not been in Queensland for 7 days or more. These includes the transiting passengers who are transiting via Brisbane and Cairns). Please note, transits via Singapore are currently ON HOLD pending approval from CAAS Singapore.
3. Proof of 7-day quarantine in POM (for all travelers who have been in Queensland for 7 days or more prior to their date of travel to PNG).
4. Medical Certificate (Covid-19 Test) – to be done within 14 days period prior to the travel date (any travel before 11pm, 22 July 2020).
Please refer to the image below for the active flights at Ninoy Aquino International Airport Terminals: