MDTI-TA-2020-049 (25 March 2020)
Please refer to airline flight operations update below.
Affected passengers may email your Marsman Travel Consultant for clarification and assistance. For urgent support, you may reach us through the following contact numbers: +63918 979 0937 (Smart) | +63917 896 4891 (Globe).
Marsman Drysdale Travel Inc.
Due to the ongoing global outbreak of COVID-19, several countries in Europe and Asia have intensely increased preventive measures including screening by local Ministries of Public Health and Civil Aviation Organizations as well as national lockdowns. Therefore, THAI has temporarily suspended its operations on the following flights:
1. Starting on 25 March 2020: Hong Kong, Taipei, Tokyo (Narita and Haneda),
Osaka, Nagoya, Seoul, Phnom Penh, Vientiane, Ho Chi Minh, Hanoi, Yangon,
Singapore, Jakarta, Denpasar, Kunming, Xiamen, Chengdu, Beijing, Shanghai,
Guangzhou, Karachi, Kathmandu, Lahore, Dhaka, Islamabad, and Colombo.
Domestic flights to Chiang Mai, Phuket, and Krabi will be transferred and
operated by THAI Smile.
2. Starting on 27 March 2020: Brisbane, Sydney, Melbourne, and Perth
3. Starting on 1 April 2020: THAI will cancel most of its flights to Europe which are London, Frankfurt, Paris, Brussels, Copenhagen, Oslo, Moscow and Stockholm
THAI previously suspended flights to Sendai, Sapporo, Fukuoka, Busan, Manila, Kuala Lumpur, Rome, Milan, Vienna, New Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Muscat, Dubai, and Auckland.
To facilitate customers, THAI allows passengers holding THAI and THAI Smile code-share flights air tickets, issued before 25 March 2020 with the following date of travel, to convert unused tickets to a one-year valid travel voucher without fee and surcharges:-Asian Routes during 25 March –31 May 2020-European, Australian and New Zealand Routes during 1 April –31 May2020
Royal Orchid Plus (ROP) members holding award tickets issued to travel during 25 March –31 May 2020 may fully re-credit mileages or change the travel date without any fee or charge with expired miles extended until 30 September 2020.
Due to the COVID-19 outbreak, each country updates its travel restrictions and quarantine measures affecting the international passenger demand. In response, please find below the following changes for JP=PH flights on/after March 29, 2020
Please be advised that due to COVID-19 Enhanced Community Quarantine, the following flights are cancelled:
SINGAPORE AIRLINES & SUBSIDIARIES, JETSTAR ASIA
There have been numerous flight cancellations due to significantly decreased demand and travel restrictions. The state carrier Singapore Airlines (SQ) is cutting 96 percent of its scheduled flights and grounding more than 90 percent of its planes; similar measures have also affected SQ’s subsidiaries, Scoot (TR) and SilkAir (MI). The Singapore-based budget airline JetStar Asia Airways (3K) has also suspended operations through April 15.